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Shipping

Depending on your delivery address, your order might be delivered with a local carrier.

After placing an order, you will receive an order confirmation mail and when the shipment leaves our warehouse you'll receive a shipment notification mail containing a link to a status page where you can find your tracking number and a link to the DHL tracking page, which helps you to track shipments and check shipment delivery status online.

If you have any questions please contact our customer service at customer@coveace.com for further assistance. 

At coveace, we do our very best to deliver your order as fast as possible!

Note! We don't deliver to the Åland Islands.

When can I receive the parcel after payment?

Processing time: The order processing time is not the delivery time. After we receive your order, we will conduct quality control inspection and testing to ensure the quality of the product before shipment. The processing time varies depending on the specific product, and the average processing time is about 1-3 days; however, it may also be affected by the inventory status of the project.

Logistics time

The general logistics time is 10-14 working days, excluding holidays.

Due to the impact of global epidemics, the timeliness of logistics cannot be guaranteed and may take longer. I hope you can understand. Due to the impact of global epidemics, the timeliness of logistics cannot be guaranteed. Due to different national guidelines, logistics may cause delays.

Satisfaction Guarantee

We stand by our high-quality products and your satisfaction is guaranteed.

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